Kai Jansen Appointed General Manager of Mandarin Oriental, Macau

Hong Kong, 11 March 2026 – Mandarin Oriental, Macau is delighted to announce the appointment of Kai Jansen as its General Manager. Kai will provide strategic leadership for the hotel and lead the team to continue Mandarin Oriental's legacy of legendary service and innovative guest experiences.


Kai is an open-minded, highly motivated leader with a great passion for sports. Originally from Rheine, Germany, he began his career at an early age with a traditional restaurant apprenticeship in his hometown. He later earned a Bachelor of Business Administration degree from Stenden University in the Netherlands and Rangsit University in Thailand. After his studies, Kai gained professional experience in luxury hotels in Shanghai, China, and Berlin, Germany.


In 2014, he joined Mandarin Oriental, Tokyo and progressed steadily through the ranks of the hotel's dining and beverage services and taking on increasing levels of leadership. Kai moved to Southeast Asia in 2018 to join Mandarin Oriental, Kuala Lumpur — the Group's largest hotel — as Director of Food and Beverage. He oversaw the hotel's entire food and beverage department, its culinary operations and management, in all its restaurants and bars. In this role, he successfully led a team of 350 colleagues through the challenges of the pandemic while maintaining strong team engagement and operational excellence.


Before joining Mandarin Oriental, Macau, Kai was Hotel Manager at Mandarin Oriental, Munich from 2021 to 2023. He most recently led the pre-opening team at Mandarin Oriental, Savoy Zurich, positioning the hotel as Gault&Millau's Hotel of the Year 2025, one of Switzerland's top hospitality honours, and securing the Forbes Travel Guide Five-Star Award in 2026.

​